Explanation of Benefits (EOB)

Medical Banking Cycle

The healthcare industry faces the challenge of remittance processing, handling accurately and efficiently thousands of checks, coupons and other related documents.

For payors and payees handling healthcare payments, the challenge doesn't end with checks and coupons.

That's why eGistics provides image-enabled support for Explanation of Benefits (EOB), whether the EOB document is received in paper form or as an 835/837 data file. Our imaging solutions are designed for EOB and lockbox processors, payors and healthcare providers. We enable you to use imaging to improve all aspects of your medical banking cycle: Billing, Customer Service and Collection.

Reduce DSO

Because healthcare payment information is received in a variety of forms and formats, eGistics quickly converts and indexes data into readable images, or files that can be posted by Providers. Providers are automatically notified that data is available for downloading, posting or viewing.

 eGistics' EOB solution provides all the information in a single, indexed transaction that is ready for posting or problem resolution. The result is that Days Sales Outstanding (DSO) can be effectively reduced.

Benefits

• Converts a variety of data formats and forms to readable files
• Indexes and Links EOB, Correspondence, Check and Coupon
• Solutions incorporate logical forms recognition
• Fast, same-day decision and resolution
• Significantly reduces item and exception handling time and costs
• Reduces staffing requirements
• Streamlines customer service processes
• Intelligently balances work load for staff
• Easily integrates into existing business practices and systems
• Eliminates upfront investment costs in software
• Cost is associated with what you store, not with daily usage
• On-demand, rules-based access
• Linkage to all related documents
• Highly reliable. Highly Secure.

Contact us to learn more about how eGistics' Explanation of Benefits (EOB) Solutions can help you increase your company's revenues and employee satisfaction, and reduce cost and effort. We'll also be happy to explain our low-impact implementation methodology.
 

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