• So what do I get when I sign up for CloudDocs?

Simply put you get an easy to use and highly secure way to scan, store, view and share your important documents and images. You and your staff will get a secure link that will enable you (and those that you give permission) to quickly load documents from any PC equipped with a TWAIN scanner, and access documents from any PC with Internet Explorer.

We will provide you with simple and easy to use screens from which you can do the following:

• Scan, review and submit documents
• Perform powerful searches using a variety of familiar search terms
• View documents and data
• Export documents and data and download to your PC
• Print documents and data
• Perform administrative functions such as: creating users and permissions, view detailed usage and file load audit reports, broadcast messages to those who login, re-set passwords, restrict what certain users can do and see, and much more!
• How do I use the service?

You can use the service from any PC with Internet Explorer. However only users you give permission to can sign on.

• Do I need to install anything to use the service?

No. You will have access to all the functionality you need by simply signing on. However, you will need to have a TWAIN compliant scanner attached to any PC from which you will scan documents.

• How much does it cost?

You can see a complete pricing schedule here.

• When is it available?

It is available now. Click here to sign up.

• Who can use this service?

Only official J.D. Byrider Franchisees and their employees can use CloudDocs to scan and load documents. However, you may give permission to partners and others to login and view any documents you wish them to.

• Where are the documents and data kept? Is my stuff safe and secure?

Yes, your stuff is very safe. All scanned images and associated data are kept at eGistics' ultra-secure data base sites. All data is replicated for disaster recovery and business continuity purposes. It cannot be lost or stolen or accessed by anyone other than those to whom you give permission. We keep an complete audit trail of everyone who uses the service, and you can see detailed usage reports anytime you wish.

You may be interested to know that eGistics stores and protects sensitive data for many of the largest financial institutions in the United States.

• Can I get my data back from eGistics if I want to discontinue the service?

Yes, of course. It's your data. eGistics can return your data to you on the media of your choice. We will simply charge you for the cost of the media and delivery.

• What certifications or compliance requirements does eGistics meet?

eGistics is Visa Payment Card Industry (PCI) certified and HIPAA compliant. For audit purposes, we comply with SAS70 I & II.

• Can I use the service to store documents other than contract documents?

Absolutely! You can store any document file, photos, .pdf files, etc. CloudDocs supports common MIME-standard formats such as: Microsoft Office Documents, JPEG, GIF, TIFF, PDF, CSV, TXT, RTF and so on.

• CloudDocs comes with pre-defined document types for the J.D. Byrider bar codes. Can I create new bar codes and document types?

Absolutely! If you have document types that are not part of the standard list of document types recognized by CloudDocs during the scan of bar-coded documents, you can use a "bar code font" to represent a new document type. Within CloudDocs you can then add to the list of standard Document Types. As long as the value of the bar code and the Value of new document type matches, CloudDocs will recognize the new bar code and assign the document type accordingly.

• What scanner should I use with CloudDocs?

Although we recognize that scanner choice can be very personal to a business, we suggest your consideration of the following helpful information for choosing a scanner, depending on your speed and volume requirements:

Brands

• Fujitsu
• Xerox
• HP
• Canon
• Kodak

Minimum Capabilities

• 25-50 ppm
• Black and White
• Single side
• 200 dpi
• TWAIN-compliant
• Driver that can be loaded on the CloudDocs PC

Other Considerations

• Need for Duplex scanning? Do you have many two-sided documents?
• Need for color? (slower scanning process, submission and retrieve times)
   
• Where can I get the correct bar code font if I want to create my own bar-coded documents or labels?
   
• JD Byrider provides a bar code font for download via eByrider.com. Simply go to the eByrider.com Web page, sign in, click on the File Warehouse Link, and then click on the Scanner Font link.

 

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